Payment Policy
Accepted Payment Methods
We accept all payment methods supported by Shopify Payments, which may include:
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Major credit cards (Visa, MasterCard, American Express, Discover)
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Debit cards
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PayPal
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Apple Pay
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Google Pay
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Shop Pay
All transactions are processed securely through Shopify’s payment gateway. We do not store your complete payment information on our servers.
Payment Timing
Payment is due in full at the time you place your order. Orders will not be processed or shipped until payment is successfully authorized and captured.
Pricing
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All prices are listed in U.S. Dollars (USD).
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Prices are subject to change without notice.
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The price charged at checkout is the final price, inclusive of any applicable taxes and fees (shipping is always included in the product price).
Order Confirmation
Once your payment is approved, you will receive an order confirmation email with your purchase details. If you do not receive confirmation within 24 hours, please contact us.
Billing Accuracy
You agree to provide current, complete, and accurate billing information for all purchases. If incorrect or fraudulent information is provided, we reserve the right to cancel the order.
Declined or Failed Payments
If your payment is declined:
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Your order will not be processed or shipped.
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We may contact you to resolve the issue or suggest an alternate payment method.
Fraud Prevention
We use industry-standard fraud prevention tools. Orders flagged for possible fraud may be delayed, require additional verification, or be canceled.
Refund Processing
Refunds for eligible returns will be issued to the original payment method used at checkout. Processing time is 5–7 business days after approval, plus up to 14 days for your bank or card issuer to post the refund.
Contact Us
For payment-related questions, please contact us:
Next Gen Man Cave
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Phone: (270) 302-1602
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Address: 580 Wolf Creek Rd, Battletown, KY 40104
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Hours: Monday–Friday, 9:00 AM – 5:00 PM EST